My booking
Look up your booking with its number and the email you booked with, and manage it yourself, at any time.
Once inside you can
- Check each ride and print your voucher
- Request a new date, time, flight, address or number of passengers
- Cancel any ride for free until 24 hours before it
- Pay the difference of a change we have approved
Lost your booking number?
Look for our confirmation email in your inbox or spam folder. If it is not there, write to us with your name and the email you booked with and we will send it again.
- Changes
- Ask for them here as early as you can. If the new ride costs more, you pay only the difference once we approve it.
- Cancellations
- Free up to 24 hours before each pick-up, refunded to the card or account you paid with.
- On the day
- For anything urgent on your travel day, call or message us on WhatsApp rather than writing an email.